lexus care hero

OWNING A LEXUS

LEXUS CARE

RECALL INFORMATION

TAKATA AIRBAG RECALL
INFORMATION

As part of Lexus’s commitment to quality and safety, Lexus is expanding these recalls involving certain Takata airbag inflators in vehicles.

At Lexus, the safety of our customers is our number one priority, which is why we continually monitor the performance of our vehicles through a number of sources. If we become aware of a certain component or aspect of our vehicles that doesn’t meet our strict standards we will take appropriate action, as we have done in this instance.

  • 2017 lexus care defining service

    DEFINING SERVICE

    AWARD WINNING CUSTOMER SERVICE

    Owning a Lexus means so much more than simply owning a car – it’s like being a member of an exclusive club. We are extremely proud of our vehicles, and hope you will be too. That’s why we offer exceptionally high levels of award-winning customer service.
    Below is an overview of some of the elements that make up the Lexus ownership experience – as details differ across Europe, please visit your country website for more complete information.

  • 2017 lexus care your warranty

    YOUR WARRANTY

    PEACE OF MIND

    It’s important – that’s why we offer a comprehensive warranty covering three years or 100,000 km (whichever comes first). And there’s no mileage limitation in the first year. Your warranty also covers:

    • Three years against paint defects
    • Twelve years against bodywork perforation
    • Free recovery to our nearest dealership or service centre

    Please visit your country website for more detailed information.

  • 2017 lexus care euro assistance

    EURO ASSISTANCE 24

    WHEREVER YOU ARE, WHEREVER YOU NEED TO BE

    Should you ever need help, our European assistance programme is there for you, wherever you are in Europe. Wherever you need to be, we will do our very best to get you there. Euro Assistance 24 operates 24 hours a day, seven days a week and 52 weeks a year. It includes:

    • Arranging hotel accommodation in an emergency
    • Sending a Lexus driver should you be unable to drive
    • Organising roadside assistance if necessary

    Please visit your country website for more detailed information.

  • 2017 lexus care financial services

    FINANCIAL SERVICES

    AWARD-WINNING CUSTOMER SERVICE

    Lexus Financial Services is a separate company, created exclusively for Lexus drivers to provide financial products services like no other provider. Offering attractive and flexible solutions with individual and transparent terms, we can help you understand which one suits you best. Our products include:

    • Financing and leasing for private and business customers
    • Car insurance
    • Maintenance packages
    • Payment protection insurance

    Please visit your local site to see if Lexus Financial Services operates in your country.

  • 2017 lexus care bluetooth compatibility

    BLUETOOTH COMPATIBILITY

    KEEPING YOU CONNECTED

    Bluetooth® telephone connectivity allows you to easily connect a compatible mobile phone with your Lexus, wirelessly. To be compatible, your phone must have Bluetooth® and Hands-Free-Profile (HFP).
    You can use our Bluetooth® compatibility tool to check whether your phone can connect.