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Lexus Connected Services​

Your Lexus, your way with Lexus Connected Services​

Manage a variety of vehicle functions via your smartphone with Lexus Connected Services. Built around the intuitive and user-friendly Lexus Link+ app, Lexus Connected Services ensure you’re always in control – even when you're away from your vehicle.

Lexus Connected Services
  1. LEXUS LINK+ APP
    1. An image showing how connected services looks on a mobile phone
      Control at your fingertips
      The Lexus Link+ app enables you to interact with your vehicle from your smartphone, whether you’re with your vehicle or not. Check your vehicle’s status and charge level, precondition the cabin temperature or locate your Lexus in a car park – it’s all just a few taps away with Lexus Link+.
      Discover Lexus Link+ App
    2. The multimedia display of the Lexus
  2. MULTIMEDIA
    1. The multimedia display of the Lexus
      The interconnected hub of your Lexus
      Explore a powerful digital driving experience, built around you. With its intuitive menus and user-centric design, the Lexus multimedia system is a sleek control centre for your connected journeys. Enhance your digital services with exclusive new upgrade bundles including Smart Digital Key, Connect & Secure and Connect & Drive.
      Explore Multimedia
    2. A person using a mobile phone to access the Lexus Link+ app
  3. SUBSCRIPTION PLANS
    1. A person using a mobile phone to access the Lexus Link+ app
      Paid subscription plans
      Your Lexus is so much more than a luxury car. Connected and intelligent, it’s an exciting extension of your digital world, designed to make every journey safer, simpler and more enjoyable. With subscription plans through My Lexus you can take your vehicle’s Connected Services to the next level with new features and enhanced functionalities.
      Learn More

Lexus Connected Services

  • LEXUS CONNECTIVITY MATCH

    To find out which Connected Services are installed on your Lexus, enter your Vehicle Identification Number (VIN) when prompted.

  • EV SERVICES

    ​This range of dedicated services unlocks the full potential of your all-electric or hybrid Lexus with tips and advice on everything from charging management to range optimisation.​

  • HELP AND SUPPORT

    Looking for assistance? Our Lexus support hub features useful FAQs, step-by-step guides, how-to videos and direct links to customer support.

Scan the QR Code

Scan the QR code or scan the link below, and step into the full Lexus Link+ experience.

FAQS

  1. All

Yes, Connected Services can be linked to multiple Lexus Link+ accounts, allowing different family members to access vehicle information and multimedia features. However, only one account can have active control at a time through the app—this means features like remote access, trip data, and notifications will only work through the account currently activated for the vehicle.​
To share access:​

  • Each family member can create their own Lexus Link+ account.​
  • The primary user must activate Connected Services on their account.​

If you want to switch the active account, you can do so through the Connected Services Centre section in the app

Depending on the model of your car, you can disable location sharing (i.e. enable Privacy mode) either in your App or in the vehicle’s multimedia system under Settings ->Info & Security. You can verify the current status of Privacy Mode through your account in your App.

Steps to take before selling your Lexus​

Cancel Connected Services Subscription​

Open the Lexus Link+ app and cancel any active Connected Services linked to the vehicle.​

 
  • Remove the vehicle from your Lexus Link+ account​
  • Remove your User Profile from the Multimedia System​
  • On the vehicle’s in-vehicle multimedia unit, delete your personal profile to clear saved preferences and trip data.​


Keep Your Lexus Link+ Account​

  • Do not delete your account—you can use it again if you purchase another Lexus in the future.​
  • Inform the new owner​

Let the buyer know that the vehicle is equipped with Connected Services and that they can activate their own account to enjoy the features

Connected Services are a suite of smart features that integrate your car with your digital life, making driving more convenient, safer and more enjoyable – whether you're behind the wheel or away from your vehicle. These services are powered by two key components:​

Mobile App (Lexus Link+)​

The mobile app acts as your remote control and digital dashboard:​

  • Remote Access: Start/stop the engine, lock/unlock doors, control the climate system, doors and hazard lights remotely​
  • Vehicle Locator: Find your parked vehicle with ease​
  • Journey Planning: Plan routes and send them directly to your vehicle’s navigation system​
  • Maintenance & Health: Receive alerts when servicing is due and view vehicle health reports​
  • Driving Data: Access fuel levels, mileage and trip history​
  • Notifications: Stay informed with real-time updates about your vehicle​

Multimedia System​

The in-car multimedia system connects your smartphone and enhances your driving experience:​

  • Smartphone Integration: Use apps like Spotify, WhatsApp, Audible, Google Maps and Waze directly from your vehicle's display​
  • Voice Control: Operate apps and navigation via Siri or Google Assistant​
  • Navigation & Alerts: Get real-time traffic updates, speed camera alerts and search for points of interest​

Please note: features vary by model and region

You can access Connected Services at any time through the Lexus Link+ app, but there are a few important conditions that affect how and when services and data appears:​

When Connected Services work best:​

  • Data Availability: Car data is sent to the app when the engine is turned off. You’ll be able to view your last trip details shortly after switching off the engine​
  • Mobile Data Required: A stable mobile network is needed to transmit data. If you park underground or in areas with poor coverage, data may not sync immediately​
  • Common reasons services might not work as expected or data might be missing​
  • Connected Services not activated​
  • Ensure Standard Services are enabled in the Connected Services Centre​
  • Multimedia system profile not linked​
  • Privacy Mode enabled. If location sharing is disabled, trip data won’t be saved. Check and enable location sharing in the Privacy Mode section under MyGarage. For more help, refer to the Privacy Mode FAQs in the app