The subscription can be cancelled by going to the Connected Service Centre on the LexusLink+ app and selecting the service they wish to cancel. In case of any issue with the app, the customer can contact us directly for additional support at any time.
SUBSCRIPTION PLANS
Subscription Plans
Try, choose, subscribe and upgrade
Elevate your Lexus ownership with Connected Services subscription plans for continued access to enhanced features. While your vehicle purchase includes a generous initial free trial, you can continue the experience once that period ends by choosing a subscription plan that fits your lifestyle. As a special welcome back, when you subscribe for the first time, you will receive an additional one-month free trial, giving you immediate access to all premium features the moment you activate.
Subscription Plans
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Remote Services
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In control, from anywhere
The Remote Services subscription combines three features to enhance the comfort, security and convenience of your Lexus in everyday use. Comfort in being able to preset the cabin temperature before your departure. Security in the ability to lock and unlock your vehicle from wherever you are. And convenience, with the facility to activate the hazard lights from your phone so you can locate your vehicle in a busy car park or on a dark street.Go to Support Hub -
Please note: services, eligibility and trial periods vary by vehicle model.
Trial periods and pricing
Based on your vehicle’s eligibility, a four-year free trial of Remote Services is available with the purchase of a new vehicle. After your trial period ends, subscriptions will be charged at the following rates: €4.99 monthly, €49.99 annually and €149.99 for a four-year subscription.Check your connectivity -
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Smart Car
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Your onboard connection to a world of information
The Smart Car package offer additional options to the Remote Services. Warm or cool the cabin remotely before you leave the house. Receive real-time updates on traffic conditions via the navigation system. Plus, manage on board features, information and entertainment with the hands-free, voice-controlled virtual assistant, using a simple, 'Hey Lexus' command.Go to Support Hub -
Please note: services, eligibility and trial periods vary by vehicle model.
Trial periods and pricing
Based on your vehicle’s eligibility, a four-year free trial of Smart Car is available with the purchase of a new vehicle. After your trial period ends, subscriptions will be charged at the following rates: €9.99 monthly, €99.99 annually and €299.99 for a four-year subscription.Check your connectivity -
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Smart Digital Key
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Smart Digital Key – no key required
Smart Digital Key automatically unlocks your Lexus as you approach the vehicle – no physical key required. You can also grant up to four additional drivers full operational access to your vehicle directly from the app.Go to Support Hub -
Please note: services, eligibility and trial periods vary by vehicle model.
Trial periods and pricing
Based on your vehicle’s eligibility, a free trial period of one year is available for Smart Digital Key. After your trial period ends, subscriptions will be charged at the following rates: €6.99 monthly, €69.99 annually and €209.99 for a four-year subscription.Check your connectivity -
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Connect & Secure
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Total reassurance with Connect & Secure
For the ultimate protection on the road and whenever your Lexus is parked, Connect & Secure features Car Theft Assistant, Remote Immobiliser and Drive Recorder. Your Lexus has never been so secure.Go to Support Hub -
Please note: services, eligibility and trial periods vary by vehicle model. Some services are not offered with a trial period.
Trial periods and pricing
Based on your vehicle eligibility, free trial periods of one year, four years and 10 years are available for Connect & Secure. After your trial period ends, subscriptions will be charged at the following rates: €9.99 monthly, €99.99 annually and €299.99 for a four-year subscription.Check your connectivity
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FAQs
- All
- Subscriptions plans
When you add a new payment method to the LexusLink+ app, the information is transmitted directly to our partner who is compliant with the Payment Card Industry Data Security Standard (PCI DSS). They will be responsible for securely storing your data. After being stored, you will only be able to view certain details of your payment method, such as the last four digits. Lexus's systems and its employees/agents do not have access to the complete payment method information and cannot read it.
If your Connected Services trials are coming to an end, you can keep enjoying them with one of our subscription plans. With monthly, yearly, or every 4-year billing options, you can choose the subscription plan that works best for you!
Selecting your dealer allows us to recognise the dealer who supported your purchase, while ensuring accurate records and better service coordination. This step is optional. You can still complete your purchase without selecting a dealer.
You may subscribe to continue using the features once your trial period expires. Currently, it is not possible to purchase a subscription before the trial end date.
You may subscribe to continue using the features once your trial period expires. Currently, it is not possible to purchase a subscription before the trial end date.
The subscription fee covers such as the cost of mobile data, licenses, cloud services, and software maintenance. The subscription ensures to keep your vehicle's conected features running securely and reliably.
Please note the following regarding our enrolment and refund policies:
- For monthly enrolment, there are no refunds in case of cancellation. However, your subscription will not be automatically renewed at the end of the term.
- For yearly or 4-year enrolment, you are eligible for a pro-rata refund calculated in months.
- Regardless of enrolment type, you will receive a full refund if you cancel within 14 days of signing up (and you do not have a trial).
- You are only eligible for a 14-day refund once. For further details, please refer to our Terms of Use.