SERVICING WITH CARE
Our retailers have reopened to offer bespoke services designed to take care of you and your Lexus no matter its age or mileage. You can be reassured that we are doing everything we can for your safety and wellbeing, and taking care of customers is our main priority.
In order to reduce the number of people in our centre at any time, we are running an appointment only service. This may have an impact on booking lead times but your warranty will still be applicable even if periodic maintenance is not done in time or within the mileage parameters. We are very grateful for your patience.
SAFETY IS PARAMOUNT
Our team members will maintain a safe social distance at all times and your vehicle will be fully sanitised before and after the service. There will be no need to touch door handles or other surfaces. Any payments and documentation will also be digitalised to avoid unnecessary contact. Disinfecting hand gel will be available at all times.
REMAIN AT HOME
If you are uncertain about visiting our retailers we can still pick up the vehicle and return it to your home. Once again, your vehicle will be fully sanitised at collection and at delivery.
LEXUS TRAINED TECHNICIANS
It’s the years of mechanical experience and hours of technical training that make our Lexus Technicians so skilled, as well as their dedication to Lexus and their deep understanding of each model in the range. With regular engineering and technology briefings, you can be sure that the knowledge of our technicians is always up-to-date and unrivaled.
GENUINE LEXUS PARTS
Lexus parts are designed and produced with the same attention to detail as our cars, tried and tested by our Lexus Technicians every day. Your Lexus Retailer has the vehicle diagnostic equipment and tools specifically designed for your Lexus.
SOFTWARE UPDATES AND DIAGNOSTIC TOOLS
The right car diagnostic tools are critical in getting you back on the road as soon as possible. A diagnostic test provides a quick and accurate assessment of your vehicle, and confirms the source of any problems. With genuine software updates using Lexus diagnostic tools, you can be assured of the most efficient service and optimum vehicle health.
LIFELONG CARE FOR YOUR LEXUS
From a brand new Lexus, to a used Lexus beyond 100,000km, services include inspection items, adjustments and replacement of lubricants and filters that are specific to your car's age and mileage.
LEXUS VISUAL CHECK
The Lexus Visual Safety Check is an inspection carried out by a Lexus technician who checks all key components on your Lexus. This includes tyres, steering, brakes, lights, bodywork, exhaust and fluid levels. Upon completion, you’ll receive a visual safety check report highlighting any urgent work needed and be advised on any work that may be required in the near future. You can book your free Visual Safety Check any time at your local Lexus dealer.
HYBRID HEALTH CHECK INCLUDED
A Hybrid Health Check is included in all services. This comprehensive inspection involves a skilled technician testing your entire Hybrid system and providing you with a detailed written report, so you're aware of the reasons behind any required maintenance.